Last Updated: March 2, 2026

Electra is an advertising platform showcasing products from third-party sellers. We do not handle returns, exchanges, or refunds directly.

Return Requests

All return and refund requests are managed by our third-party fulfillment partner, Zendrop.

To initiate a return, contact us at info.myelectra@gmail.com with your order number and reason for return. We will forward your request to Zendrop for evaluation.

Return Approval

Return eligibility is determined solely by Zendrop on a case-by-case basis. We cannot guarantee that your return request will be approved.

Refund Processing

If your return is approved by Zendrop, any refund will be processed by them to your original payment method. Processing times vary.

What Electra Is NOT Responsible For:

• Approving or denying return requests
• Return shipping costs or logistics
• Refund processing or timing
• Product defects or quality issues
• Lost or damaged items during return shipping
• Communication delays with third-party partners
• Any return or refund-related decisions

Non-Returnable Items

Certain items typically cannot be returned, including perishable goods, custom items, personal care products, hazardous materials, sale items, and gift cards. Final determination is made by Zendrop.

Your Acknowledgment

By making a purchase through this platform, you acknowledge that Electra is an advertising platform only and that all return and refund matters are handled exclusively by third-party sellers and fulfillment partners.

Contact

For any nquiries: info.myelectra@gmail.com